Identification, dissemination and exchange of good practice in local employment development and promoting better governance

IDELE Project

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Integration of immigrant and minority groups

Good practice case study

Hedef, Netherlands

The Hedef project in Rotterdam developed a multi-agency approach further to create a standard model for local co-operation which was implemented across a number of districts. They focused on bringing three local agencies in each local district: a counsellor, a social service consultant and a consultant on reintegration, to help unemployed Antillians, Kaapverdianen, Moroccans and Turks develop coherent route maps into employment. This approach supported individually focused approaches and facilitated the long-term support needed to support the integration of people with multiple barriers to the labour market. In particular, the project facilitated a ‘route map approach’ and the instruments used included: outreach, intensive integrated mentoring of participants, demand led education techniques, working with employers who want to offer the target group a paid regular job in their company and after care for participants.

Key lessons
  • Important added value can be gained by linking services together locally to provide a multi agency approach.
  • It can be very beneficial to offer routes into employment which are adapted to particular minority ethnic groups.

Case study

Hedef [pdf, en, 20kb]

Further information

Gemeente Rotterdam

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